Hi All,
I have a requirement to restrict access to particular incident records based on Role and Business service.
The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and having Business service as "Payroll Issues".
And the " itil " role users must not be able to see this record in incident record list and it must be restricted.
But the below code in ACL isn't working as per requirement. Can someone guide me where I need to correct. Thanks in advance.
Incident Read ACL:
Script:
(function() {
var salaryBS = '27d3f35cc0a8000b001df42d019a418f'; //sys_id of "payroll issues" Business service
if (current.business_service != salaryBS) {
return gs.hasRole('itil');
}
if (current.business_service == salaryBS) {
return gs.hasRole('itil') && gs.hasRole('payroll_issue');
}
return false;
})();
