Restricting email notification for specific user

[kumaran]

We have a requirement where some specific set of users should be excluded in all the email notification. Eg: We are receiving Auto Emails from different systems for ticket creation in service now, outbound notification to those systems should be restricted.

Thanks,

Arun

[Anurag Tripathi]

You can turn off the emails for a particular user, from their user profile.

[kumaran]

Thanks for ur reply. I dont see any notification under "Notificaion Preference", not even a single notification.

[Anurag Tripathi]

There is a field called "Notification" under user profile, its a yes/no field. Make is No and save

[Kalaiarasan Pus]

just to be sure before changing this field.. the user will not receive any mail and at all, if you set the value as 'No'.

[Anurag Tripathi]

yes, correct. No email at all to this user. If you want to be selective then Pradeep's way is better but its a big implementation.

Worst case, write a before BR on approval table and restrict from there   based on specific condition(user and email), but this is not a good way.