Restricting Non-ITIL user access

[manasbagde80]

Hello All,

Greetings!
I have a requirement to restrict non-itil users being accessing "https://<instance name>.service-now.com/now/nav/ui/home/" page.
Non-ITIL users should not access any other page than "https://<instance name>.service-now.com/esc/".
Please suggest the steps to achieve this.

Regards,
Manas

[Jaspal Singh]

Hi Manas,

Check for thread that has solution.

[manasbagde80]

Thanks for your reply, Jaspal.

My requirement is not to redirect the login page based on role. 

Here is my requirement:

When non-itil user is login to servicenow he is landing on employee service center ("https://<instance name>.service-now.com/esc/" ) page. This is good.
BUT after login non-itil user is able to access "https://<instance name>.service-now.com/now/nav/ui/home/" page manually. This is NOT as per our requirement.

I would like to restrict this ie., even if the non-itil user tries to access "https://<instance name>.service-now.com/now/nav/ui/home/" page manually it should land on "https://<instance name>.service-now.com/esc/") page only.

Regards,

Manas