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restricts knowledge articles to appear in self service on portal though it is published

GD11
Tera Expert

‎08-30-2023 05:50 AM

I want to restrict some selected articles to appear on the service portal search on knowledge homepage even though it is published? we have a Boolean called 'no search' if it is set to true then that articles should appear in the search result. I am not sure how to achieve this? through search sources configuration in AI search 

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Charles Fredie
Tera Contributor
In response to GD11

‎09-09-2024 11:52 PM

Hi @GD11

Were you able to implement this?

Users of a particular department should not be able to see articles in portal search results but if a link to that articles is provided they should have the read access

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