Retire UI action is not visible when viewing article in Knowledge Center
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20m ago
How can we get the "retire" button to be visible when viewing an article that meets requirements of being able to be selected for "retirement"?
I viewed an article in classic Knowledge and the "retire" UI action is visible.
If I view that same article in Knowledge Center, I don't see the "Retire" UI action.
Any idea how I can get "retire" visibility in Knowledge Center?
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5m ago
hi @kdelbridge
See some of this support posts
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0858571
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723002
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3082258
This helps other users find accurate and useful information more easily
