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Retrieve lookup values using API

sandipc
Kilo Explorer

How can I get Lookup type field values??
For Example:Incident has a field named Incident State.The values which we can select are New,Active,Awaiting Problem etc.My question is how to retrieve these values using API ???






Thanks

Sandip

1 REPLY 1

john_andersen
Tera Guru

The API will require the actual values instead of the display/pretty values.

To get this manually, as an administrator, you right click on the field in the form and click on "Show Choice List".

find_real_file.png

This will show the list of choices with their actual database value as well as their display value. Use the values in the "value" column for the API:

find_real_file.png

If you are looking for something programmatic to do this, you will need to make a separate call to the sys_choice table and query on the table and the label to get the value. However, I would recommend just coding in the value into your script rather than make another SOAP call to get the value.