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Advanced User Criteria for Catalog Item

Trying to create an advance script for some catalog items to where it is available for users with customer Boolean field u_is_a_manage is true. It has yet to work for me. Is there something wrong with my script?  answer();function answer(){    var ma...

mgraden by Tera Contributor
  • 201 Views
  • 2 replies
  • 0 helpfuls

Archer servicenow outbound error

Hi, we r having a catalog and its integrated using flow designer using rest api to archer and in this step we r facing this error we r stuck anyone please help by providing a solution

archer error.png
Bruce lee by Tera Contributor
  • 283 Views
  • 6 replies
  • 0 helpfuls

Link to incident in Flow Designer

Hi,I'm sending email via flow designer. And i want to know how I can add Link to that record of incident.I used ${URI_REF} but doesn't work.Please write the answer in breif.Thanks 

Resolved! Set default source for mobile app HR Case

Hi everyone, I was wondering if it was possible to set all HR Cases created via ServiceNow mobile app with the source 'mobile_app' for example without using gs.IsMobile()? Thank you! 

rafas_10 by Kilo Sage
  • 643 Views
  • 8 replies
  • 0 helpfuls

using flow designer I want to trigger assign to

in custom table with list field group refer to group table.i want create some custom task using sheduled job.scheduled job run  every 6 months.department field contain multiple values eg: Group1,group2,group3.newly created task assign to needs to be ...

armanoj by Mega Sage
  • 710 Views
  • 15 replies
  • 1 helpfuls

Spoke development - OAuth Token Via MID server issue

Hi, I've created a spoke, based on the YAML representation of a REST endpoint. Part of the process is creating / configuring the Connection Alias and associated connection/credential/oauth config etc. I believe this configuration is OK, but when I tr...

Screenshot 2026-02-25 114758.png Screenshot 2026-02-25 114826.png Screenshot 2026-02-25 114659.png Screenshot 2026-02-25 114950.png
Tim-S by Tera Guru
  • 312 Views
  • 6 replies
  • 0 helpfuls

Service operation workspace - hide or remove from the list menu

I would like to remove the option to create change request and create a problem  service operation.  from everyone from now but i want to be able to remove per group or role.  i try removing from the ux page property name chrome_tab but that make the...

Cherly by Tera Contributor
  • 1188 Views
  • 2 replies
  • 0 helpfuls

Mobile Agent

Hi All, we have an issue that for incidents on Agent mobile app with a higher number of updates, the latest comments are appearing at the bottom rather than the top. However, when there are fewer updates, the order is correct with the latest comments...

PamuruR by Tera Contributor
  • 157 Views
  • 2 replies
  • 0 helpfuls

How can we do this

i have a reference field in my catalog item which gets the data from cmn_department table.Whenever a user selects certain department the location field should automatically be populated.  Also this has to be auto populated only when project type is r...

Abdul by Tera Contributor
  • 737 Views
  • 5 replies
  • 1 helpfuls

Need Clarification

I have a requirement where in i need to trigger tasks based on multi row variable set, if there are rows entered, then a task should trigger else it should not how can i do this in workflow?Please help  thanks 

Abdul by Tera Contributor
  • 883 Views
  • 5 replies
  • 1 helpfuls