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Inbound action script help for stripping only computer name

Hello I need to create an Incident when an Email from xyz is being sent to servicenow , but email might have some computer names which I need to only get those names and set it in Description of Incident , Below is the email which we will get and we ...

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RudhraKAM by Tera Guru
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  • 12 replies
  • 0 helpfuls

PDI Error

I have been trying to get into my PDI for about a week now, and it won't wake up.  I keep getting the "We're having trouble opening our instance due to internal error.  We should have it fixed in a few minutes".  Unfortunately, it has not been fixed,...

mknox by Tera Contributor
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  • 3 replies
  • 0 helpfuls

Resolved! Questions about a Flow

Hello,  I am creating a flow in which an end use submits an access request and if the manager field has no values, I am to cancel the request, secondly if the manager approves, then the financial controller for the requestor's site has to approve, if...

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Queries Regarding Service Bridge

Hello!I have some questions regarding Service Bridge(now Service Exchange, I believe). 1. Is it allowed for Custom Tables as well i.e. Custom Table(Provider Instance) to Custom Table(Consumer Instance) or Custom Table(Provider Instance) to OOTB Table...

Reject a Service Exchange sync

Hello. Does anyone know how to pre-process an incoming Service Exchange sync message and decide if to reject it? The scenario I have is this:A provider task is created from a RRP. This creates an a RITM and associated task.The provider works the task...