Hi Team, I have got a requirement that, there is one field (Password) in the catalog item called "Password reset". After ticket creation, we generally see the password field in the Requester details under RITM form. In that RITM form I want it to be ...
Problem:I am trying to do authorization_code flow in my servicenow instance.I have the following set up: 1. clientId2. clientSecret3. redirect_uri After doing log in through UI. I get the code. But when I exchange that code for an access/refresh toke...
All, I have a requirement to send a notification via a workflow (not flow designer) to the requested for manager.How do I accomplish that?Thank you,Rachel
Hi I need to update the state field for our SC Tasks via the REST API but the field is protected I assume by a workflow and can only be updated by the UI Action buttons "In Progress", "Close Task" and "Cancel".How can I trigger these UI Actions for s...
Hello All,I'm working for the creation of flow over virtual agent.I have created the topic through Virtual Agent designer. And through virtual agent model, I have created one, but it is not getting published. WHY?Because of this in the NLU intent tab...
We are looking to integrate one global instance of Intune with two separate ServiceNow instances. We have one for our US based BU's and one for our EU based BU's. Has anyone developed a solution on how to filter Intune data so that it populates into...
Hi Experts, We have few requirements where we have to use scripts and fetch the data and display the information in platform Analytics. Using the existing data visualization option we couldnt achieve this. We are not able to use the indicators since ...
Requirement: VIP caller log incident then set priority to critical.yesterday implemented the script worked fine but today any script not getting triggered. Today when i am trying to log incident caller as VIP then vip logo "not" observed on form also...
I have built an integration in a Flow that uses SOAP API to exchange data with a remote system. It uses UsernameToken for WS-Security and it uses a MID Server to reach the remote system securely. When I tried to test it I received an error "WS securi...
From external system to transform table I'm receiving the amount as- 100 EUR which I'm mapping it to a table which has the field 'u_amount' which is of type price. I have written a script for the transform but only the value(100) is getting populated...
Hi all, In Virtual agent - now assit- if you type " I want to order new laptop" it will brings some catalog item and ask to "start request". Once you click on the start request it will show like this- can anyone tell me where to add custom option her...
Hi, I have defined a custom table which includes following 2 fields among others: Field 1 -> reference to sys_user_groupField 2 -> Choice field with dependent field as Field 1.name (i.e. referring to sys_user_group.name) The requirement is whenever o...
Hi all, We are facing a cross-scope access error when using @mention in Work Notes or Additional Comments on tables that are created in a custom application scope (EITG) and extend from the Task table (Global scope). Error message:Access to API 'setW...
Hello community, I want to create a Reference filter on a column of SYS_USER_GROUP table. Now within this table when I try to create a reference filter, it will only return group names under default value. But I want to show another column name Tower...
