Hi all, We have global table for attachment and there are system properties for that as well from OOB, now we have extended the task table in our custom table and here we are using attachment which is globally. Now the requirement we have to manage ...
Hi All,We are developing a survey for service desk.Is there is a way to make questions visible/hide based on response to other question, as we do in catalog items.I browsed over community and wiki, but i am only able to find NOT POSSIBLE solutions fo...
Hi Community,May I know how do you do the effort estimation in your sprint planning?By definition, A Story point is a singular number that represents:• Volume: How much is there?• Complexity: How difficult is it?• Knowledge: What do we know?• Uncerta...
I have a mail script to add cc to a notification. The script is getting called as I can see it in the logs and right values. When emails are generated I cannot see that in CC column. How can I fix this? This is a scoped application and both notificat...
“How is the ideal burndown and actual burndown calculated in an Agile burndown chart?”Can anyone please help here with example?
Hi everyone,I came across the term “Level 4 ServiceNow Developer” in a job description and was wondering what it specifically means. Does ServiceNow officially define developer levels (like Level 1 to Level 4), or is this something companies use inte...
Hi,We made a change to the SLA Workflow, which now applies to new tickets. However, we need to update the new SLA for old tickets in production without using the SLA Repair functionality. We have three groups, each with its own SLA definition. When a...
After Yokohama Upgrade, 2 lists "Shared with me" and "Opened by link" where added in all user's MyList.Does anyone know how to remove from MyList?Thank you!
Hi ServiceNow enthusiasts,Let me brief the scenario.I have a staging table (x) and a transform map configured to insert data into the target table (y). The scheduled import has been set to run on behalf of a non-admin user having write roles in the t...
I'm facing an issue while calling a Script Include from a Client Script using Glide Ajax. My Client Script is in the Global Scope The Script Include is in the Customer Service Scope Accessible from is already set to All Application Scope Sc...
Getting 'Read operation on table 'sn_hr_le_case' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests'.error .How to fix this?
Hello all,We have created a flow using slack scope where we are posting a message in slack channel so after waiting of 2 hours another message should get post on previous message thread on the same channel.Please help me on this!!!Thank you in advanc...
Use case that I need some help with:Location table has 7 records with the same location name, each having their own sys_ids (obviously).I am performing a cleanup and want to update the Location record based on a specific sys_id that I have in my impo...
Hi everyone,I’m working on a Record Producer form and would like to display three checkboxes horizontally (side-by-side) instead of vertically stacked.Is there any recommended way to achieve this in ServiceNow?
Is it possible to filter/refresh an embedded list based on when a variable is changed? I am looking to use the embedded list to show all update sets that contain the same work reference number in their name when the work reference variable is updated...
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