Hi all,We are not ready for our end users to use the Service Operations Workspace offered in Tokyo. We need to be able to hide this from all users (except admin) until we can make the needed changes/modifications. Does anyone know how to hide this ...
I have a catalog item that when submitted adds the user to a group in ServiceNow, that has a role associated to the group. What I need to do as part of the flow after the user is added to the group, is to end their current session so they need to rea...
Hello Everyone, We are looking for guidance on the recommended and supported approach to import HRSD data (Foundational and Configuration data) from a ServiceNow Cloud (SaaS) instance to an On Premise ServiceNow instance. Our requirement is to unders...
Hi everyone, I’m interested in getting started with Flutter mobile app development and would love some guidance from the community. As a beginner, I’m trying to understand the best way to begin-what tools, resources, and practices I should focus on f...
Hello Expert,We have a form widget that includes reCAPTCHA. However, we constantly receive incidents from our users indicating that they can't submit the form when the reCAPTCHA expires, resulting in the error message below. I would like to get your ...
Everytime I go on to ServiceNow developer portal, not able to see manage instance section. and therefore not able to access the instance. everytime need to raise the request for new instance
Hey All,I want to implement a functionality where the submission one record producer will redirect you to another record producer, how to achieve it?
I have removed 'Sketch' from Catalog items for this category and is captured in update set but while moving it to another instance I don't see the change is reflected. When I opened the Catalog in test instance I can see still 'Sketch' is present. ...
I have EC and users have saved a catalog Item as a favorite. Continued Improvement required a move from one catalog item to another. However, users with the [saved favorites] of the original is still able to create requests using the old form. What i...
Trying to understand the differences between the Form Builder/Design Form vs the Layout Form options when trying to layout a form. I ave a form with a lot of sections I am trying to consolidate into less sections. The form currently, using UI policy,...
Hello all, I have come across an issue with ServiceNow and Azure Provisioning. I have user and group provisioning with SSO working but when a user gets removed from a group on Azures side, they are not removed from ServiceNow groups. Adding users to...
Hello Community,I have a catalog item that creates standard change requests. I would like each change request to have a record of the RITM that created it, so I added a step in the Flow to update the Change Request record accordingly. However, I getV...
Hi Community,I’m working on a ServiceNow Flow Designer automation that sends 1:1 Microsoft Teams chat messages to managers as part of an asset recovery workflow (hardware return reminders).Current setupServiceNow Microsoft Teams Graph SpokeClient cre...
Hi Community. I am new in PA, and I got some requirements that I am unsure of. I need to create a report/indicator with the formula = [ age of all open incidents / total open incidents]. The age of all open incidents = current date - create date (in ...
Hi All,I am trying to send a notification card to a Microsoft Teams Group Chat (not a channel) from ServiceNow whenever a specific catalog item is submitted.I have already implemented this successfully for a Teams Channel using Incoming Webhook + Bu...
