Hi Community , I am trying to bring email mini compose into RITM view in service operations workspace according to some states and specific catalogue items . For that I added the email attribute to sc_req_item Table and now for every RITM in workspa...
Can we upload a large Excel file directly into a staging table without converting it into JSON?I know that ServiceNow provides the sys_import.do endpoint for this purpose, but I don't want to use a modal popup for the file upload. Is there any altern...
Hi,I have a requirement that there are some custom fields which I have to deactivate and eventually delete, but before doing that I need to find all the places its being used and if there are any dependencies on it. I have been able to do that by usi...
Hi Team,I am working with Knowledge Management and have an issue with the Article Quality Index (AQI) functionality.For a Published Knowledge Article, I am unable to find any AQI-related actions/buttons such as Perform AQI, AQI Score, Continue AQI, o...
I am having trouble locating the choice list to edit when the UI action REQUEST EXCEPTION is clicked on the VIT- I have inactivated the RISK ACCEPTED reason/sub-state on several VR tables to no effect on this UI Action. How/where do I remove a choic...
Hi Guys,Need some advice on a PA historical collection requirement.We have a service health dashboard already live in PROD, covering incidents, cases and SLA, OLA metrics. The business wants historical trends going back to when the instance went live...
I am currently waiting for the latest instance in the developer area. Can I ask how long is the waitlist and how soon can I expect to receive an instance?
Hello,I have translated a table label, and it displays correctly throughout the application. However, when the table is shown as a related list, the related list title does not use the translated label.Is there a way to translate the related list lab...
Has anyone else had any issues with activating plugins on their PDIs? I have been trying for multiple days. I have reset and wiped my instance, released and requested new, etc. Nothing I have done has worked. I hope this isn't just me...
I recently applied for a new instance on ServiceNow Developer, but I have been waiting for three days or on the waitlist. How many days do I need to wait to get the instance Another question is how to contact the administrator of ServiceNow, and wha...
When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...
I am trying to limit an action function's visibility for a custom mobile app but I keep getting stuck and I'm hoping someone can help me. In my app, I have a custom table (Table A) with these fields:StateNumberand other fields On the record screen's ...
We see behaviour in servers states in the CMDB where the state is constantly changing from operational to non-operational and back. We rely on this state for our automated patching so unexpected state changes is not what we want. Is anyone else in th...
I have configured the SharePoint External Content Connector in my instance and it has been about a week and the indexed documents are not showing in the search. Is this normal? I did an initial crawl with a site that had around 130 documents that pop...
Hi,I can i remove the 'i' icon from a reference field in workspace?
