I have a form where caller_id is a reference to the sys_user table. The user's mobile phone is displayed on the form as a reference field (not a separate database field), and the user can edit it before submitting. Since g_form.getValue() doesn't wor...
Hi Team,I have below requirement,User clicks: https://www.servicenow.com/esc?id=sc_cat_item&sys_id=45633ca587d2b21077cb0d4acebb35e8 If the user is not authenticated, ServiceNow redirects them to the SSO provider.After successful authentication, the u...
We have virtual agent in our custom portal where I need to update the header color. I can customize the color using branding but that will only be a single color whereas I want to use gradient. Any way this can be achieved using css please let me kno...
in this OOTB script for sensors: new DiscoverySensor({process: function() {var snmpClassify = new SncClassify(g_probe);snmpClassify.process();},type: 'DiscoverySensor'});The "SncClassify" is not a script include, is it some internal class that i can'...
Hi Community,I'm facing an authentication issue with my Personal Developer Instance (PDI) — dev320576.Authentication is failing across all methods (password, accessing from https://developer.servicenow.com/). I've already reset the password, but the ...
Hi Everyone. I am currently using the AI Control tower to create an AI use case. The part where I am stuck is that whenever an AI Agent is developed. How do I create a connection between the actual AI Agent and the Use case that was actually created ...
Hi Community, I have implemented the Three Strike Rule automation for Incident Management and encountered an issue during testing around reassignment. Looking for guidance from anyone who has handled a similar scenario.---WHAT WE HAVE CONFIGURED We b...
Hi everyone,I'm using a Flow Designer Action to pull devices from the Microsoft Graph API (managedDevices) using @odata.nextLink for pagination. The flow processes records in batches successfully, but after processing around 3,939 out of ~4,752 devic...
I created an order guide and it processed 3 catalog items in parallel. The sequential fulfillment plug-in was recently installed. I then took that same order guide and selected generate sequence. I am now getting the playbook error Invalid Referenc...
ahoy Now Ninjas! Anyone with any suggestions how to hide the highlighted sections in CSM/FSM Workspace? I have checked all options as in here I searched around UI Builder but didn't manage to find it. Now I have 2 instances where one has the two sec...
Hi All,I’ve run into an issue while working in Industrial Workspace and would appreciate some guidance.I created a custom dashboard under the Industrial Workspace and added a few data visualizations (single score). The data appears correctly within ...
is some answers for csa exam outdated??
Hello, I installed agile in my developer instance, but I can't find rm_story table in my personal developer instance Tokyo release. Can someone explain why and how to fix it?Thanks guys
Hi Team,I am working with the Data Table from Instance Definition widget in Service Portal.In the Widget Instance configuration, I am trying to use a Script Include in the Filter field, as shown in the screenshot below. Example:Store is one of javas...
i am trying to create a simple custom action in flow designer and i have mapped each and every fields but i can able to test and run the flow correctly but not able to publish it and here are the steps that i have excited for my ...
