Ever had the requirement of conditionally making the attachments mandatory on the portal catalog item page? There is the attachment variable but I've seen business reject it as an option more often than not and there are multiple posts on the commun...
Hello Everyone,I want to disable the close button present on incident table for the esc portal how i can do that? @Ankur Bawiskar any suggestions?
I would like to disable/hide "Post" button in Portal Form Activity logs:Also make the text field read-only as well without touching the ACL. Is this possible? Thanks.
Previously, I accidentally deleted a search source from the Search Profile without unlinking it first.This caused the Search Source Facet Bucket in the Search Application Configuration to remain, even though it no longer exists in the Search Profile....
I am trying to assign in assignment rule but not getting the conditions. What is the process to create assignment rule for service catalog items.
Hi All, I have a requirement to hide the “Closed” state for any Incident created from an Interaction.This should apply in:Platform Form ViewAgent WorkspaceSOWUsers should only be able to move the Incident to Resolved, and follow the normal Resolved →...
I am sending push notifications through Flow Designer on the wm_task record. The notification currently triggers correctly when I use a relative duration in the wait condition to send it 30 minutes before the estimated_end date. However, the business...
We just checked this KB and found this article that confirms this. g_user.hasRole is returning false if users have external roles - Support and Troubleshooting So the question is, how do you check roles on a client script?
Hi, New to SN and looking for a steer on which report and how to generate it, to obtain a list of inactive/deactivated users in the last quarter and a list of catalog items that have requested in their time. Trying to manage deactivation/clawback of ...
Hi,Could you suggest some Projects ideas for csa and cad certified person? Thankyou
Hi,Im currently implementing an integration between my instances but im currently lost in the scripted rest api within PUT and PATCH resource.the error response always is this in PATCHREST Msg Outbound - RESTMessageClient : Error executing REST reque...
Hi There,i have a requirement to get cases with a,b,c groups that has an sla or notso i created tables belowresult looks like belowit is acutally getting SCTASK,Case and other as well.but i need only Case table data.please advice on it.Thankyou
Hi Community,I’ve enabled the CMDB CI SIM Card plugin to track SIM cards.To associate SIM cards with assets, I added a reference field on the Asset [alm_asset] form that points to CMDB CI – SIM Card [cmdb_ci_sim_card].This works from a data perspecti...
Hello friends, I've created 3 Software Entitlement records for us to track user licenses in Entra ID.Those licenses are associated with an Entra ID group respective. My current challenge is to create a Flow to update the User Allocation every mornin...
I posted a question last week to help get me started with a portal (custom) widget and I was able to get the data from the client to the server (run a script include) and then spit back a value from the script include.Looking at it further, now I wan...
