Retry http rest outbound call

obipenugonda
Mega Contributor

‎01-23-2023 06:19 AM

Hi mates,

Rest outbound integration message failing due to external server issue.

I want to resend the same data which was failed to send.

Try to suggest me to achieve this without custom table.

 

 

 

0 Helpfuls
  • 637 Views
3 REPLIES 3

Community Alums
Not applicable

‎01-23-2023 06:25 AM

Hi @obipenugonda ,

 Follow these links :

Troubleshooting outbound REST web services 

 

0 Helpfuls

obi_reddy
Tera Contributor
In response to Community Alums

‎01-24-2023 07:52 AM

It didnt help in resolve the issue.

I want to retry the http request when it fails.

I used business rule to trigger script include to call post method. Sometimes due to target server issue http request is failing, So i want to resend the data again.

0 Helpfuls

Hayo Lubbers
Kilo Sage
In response to obi_reddy

‎01-24-2023 08:02 AM

If you trigger it via en event with a script action that calls your script include, you could, in case of an error, create another event to be executed in x-time

 

You can use the  gs.eventQueueScheduled to determine when to try again : https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server_legacy/c_GlideSystemAPI#GS-even...).

0 Helpfuls