Revert back to previous state??

Kiddy1 · ‎04-10-2019

hello ,

i have run a script which updated the status of ticket as cancelled tickets(2000 tickets) on table ticket

i have to restore the tickets to previous state,can i get if any fix script does this or how can we update the ticket to previous state

Varsha21 · ‎04-10-2019

Hi,

This is new feature in London,

A new feature in London which makes it a lot easier to handle code ran in script background or deleted records.

please go through

thanks

Varsha21 · ‎04-10-2019

Hi Kiddy,

Go to application navigator,

and search rollback like bellow image,

you can see the delete recovery module,click on it and then see the record (whenever you run background script it create record in here.)

choose your record,whatever you have executed -> open it ->rollback.

it will give you your previous result.

if any query reply for same,

worked for me.

thanks

ggg · ‎04-10-2019

in my kingston pdi i am not seeing rollback & recovery app or module.

and i don't see it in plugins

how do i get access to it?

Varsha21 · ‎04-10-2019

Hi,

This is new feature in London,

A new feature in London which makes it a lot easier to handle code ran in script background or deleted records.

please go through

thanks

Joseph Warner · ‎12-05-2022

Fix scripts have a "Record for rollback" checkbox.

System Definition > Fix scripts