I'm parsing a JSON object within a workflow that is supposed to cycle through a list of CI's and add comments to each one. The JSON object is an array of ServerName, Action, and Results for 'n' number of CIs. Parsing the JSON is good, but when I loop...
I have created a UI Page where I am using <g:ui_input_field type="date"If there is no value it displays 'mm/dd/yyyy' on my page. How can I get rid of this?
We recently upgraded to Helsinki to retest our integration. Most things seem to work fine, but we've run into a snag with Domain Separated instances. Every time we pass a domain specific choice for the Transform Map, it ignores the value during trans...
Hi,What is the minimum user role required for an user to create/edit incident template?I do not want to give the user ITIL role. What is the minimum role that can be given to a user so that he can create/edit incident template.Thanks and Regards,Chan...
My task is to create a Catalog Task form, which is modified from the original out of the box catalog task form, from a Catalog Item, which will allow an employee of the company to submit a request to unlock their account or submit a password reset re...
i have been trying to access servicenow demo but it keep saying User name or password invalid does anyone know how i can access servicenow demoi
There are certain actions that frequently cause caching issues for some users.Examples: 1. I have a business rule that creates catalog categories and adds an m2m record to associate an existing catalog item with that category. For som...
Hi All,I want to write something in an OnChange() client script so that it should not allow user to submit the form (CATALOG ITEM form). how to achieve it without writting a separate onsubmit()Thanks,Abhinab
Hi, I have been trying to implement a "save catalog offer" functionality and am currently thinking about one of key points:THe current cart with all contents should be saved for later checkout. This is not a problem generally, but I have one question...
I'm still receiving sla breach warning mail days after the incident been resolved.
Hello all,A quick question. Is there a way we can display all the records of a related list or an embedded list in one page? Default is to show 20 records at once, then we have to navigate to the next page to see the rest. Can we not have a limit on ...
I need to test change templates in our company's instance , the normal change has 'show workflow' link but I cannot see the show workflow for emergency change. how can I add it under related links please?
I have a request item that, upon submitting a request for it, I would like its resulting "Request Item" form to have all it's fields made uneditable/read-only. Is there a way to do this without accidentally making all "Request Item" forms uneditable?
Hi ,I just want to add a parameter server-side through business rule and i want to use getparameter to retrieve that value.i can pass the value as an argument to the function of script include but i want to do this way without touching the pre define...
Hi All, We recently noticed that some users were not receiving resolution notifications after incidents were resolved. ServiceNow support correctly identified that somehow many users did not have an email address listed on the cmn_notif_device table...
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