We are currently exploring and integrating asset management in ServiceNow. Our technical committee has suggested asset tag handling within the tool. Has anyone integrated a system like this with ServiceNow where a range of unique asset tags are gener...
When we update any form design or form layout where does the logs or previous versions go ?
Hi Experts,I have a query, suppose i want to send some parameter to the scheduled job. can i send that and if it is possible how can we do that?i requirement it satisfying with the on-demand Scheduled Job but i need to forward reference of one object...
HiI'm trying create schedule job that generate CSV and upload it to Google drive via Google REST API but I'm having problem getting access and refresh token from the script below are my Oauth Provider settingsI use the code below for tokens generatio...
Hi everyone, I need a bit of help. I am trying to modify an email script that is called from an Incident Alert notification that checks to see if the value of a checkbox is true or false. I am able to template.print the true value to the resulting em...
Hello,I need help pleaseHow I can create new user in service now using rest API and assing him a role?If possible an example will be helpfulThank you
Hi All,We are using data source to do the transform of datas from import table to target table, The data source is triggered by scheduled data import.We specified the header row is 1 in data source so whenever we are updating the excel, it will tak...
Hello ServiceNow Dev,Can anyone please provide some steps or work-around as to how I can modify the file name of the exported file from ServiceNow?It seems that by default, even if you're trying to export a content of the report for example the defau...
Hello,I'm on Geneva release.I have a decimal field on my child table and a other one on my parent table (Total).I try to do the SUM of all childs records and push the result on the parent record (Total)On the child table I have created a Business Rul...
I have created a form for users to type in information about themselves. Much of this information will be in the sys_user table, and so should be able to be checked for validity. Using AngularJS from a UI Page, I am wanting to query the sys_user tabl...
I have containers set up in an order guide and I am currently attempting to apply a UI policy to them with a delay. This function doesn't work on collapse, just for the order guides in Geneva (patch 4). Can someone with more web experience help me ou...
I have a workflow that calls another workflow that creates tasks. We have two paths in the task creation workflow: one creates an individual task using the "Catalog Task" action and the other creates a dynamic number of tasks using a "Run Script" act...
I am developing a record producer and form for one of our teams. On the record producer, I'd like to use a reference field for the Contact Name, and I have this code in the Default Value field: javascript:getReqfor(gs.getUserID())It works great to pu...
HI,In my Script Include, I need to check some text from Short description field of an Incident ticket. Is there a variable I can use to extract the Short description field?Thanks
I have a few surveys that are working fine and the trigger condition is firing at the correct time. I have another sc_request survey that the condition is exactly the same as the other surveys active is false. The survey is not triggering. I ...
