Resolved! Document ready UI Script
I'm trying to use a document ready function in a UI Script to capture the current user... var $j = jQuery.noConflict(true); $j(document).ready(function () { user = gs.getUserID(); alert(use...
Forum Posts
API for Creating Business Application to CMDB_CI Relationship
I am working with access to the WebServices REST/SOAP api for our Service Now platform.Currently, I am creating CI's and now want to be able to link them to a Business Application (BAPPxxx).The mapping is similar to the following:u_cmdb_ci_business_a...
Resolved! Why is g_form.setLabelOf() not working?
Hi,I am trying to change the label text value for one of the variables in my catalog item. Nothing happens when I navigate to my item but getLabelOf seems to work fine.
Resolved! Flashing a field in the list view
Hi,I am new to serviceNow. I was stuck in a problem. I want to flash a field in the list view of the table. The flashing will be based on, any update via email on a particular record.I have tried a piece of simple javascript code in "Values" field in...
Resolved! Populate related list with records from reference field
Hi,I need some help in a complex requirement:1. I have a Table called PO2. I have another Table called POLThis first table PO is the master one, and the second table POL is a related table with a field referencing to the PO parent table. This means t...
Compare 2 integers
Hello everyone, I've got 2 integer fields. There is something strange when I try to compare themDoesn't works :if (current.number_of_attendees_registered == current.number_of_attendees_expected) { gs.addInfoMessage("Egual"...
BCC on Inbound Action
Hi all,I was just wondering if anyone has ever set up an inbound email action using the BCC value? If so, what script condition are you using to facilitate this?I have looked at this and we are receiving emails in to ServiceNow if the address is used...
Resolved! How to add "Run SLA calculation" to a script
I'm modifying the end time on a lot of old tickets. This is a one time deal to fix an issue. The below script works for that but the SLA calculation is not updating. I found the Run SLA Calculation action that is doing it in the normal closing proc...
How to get count of the users who accessed Service Catalog through a portal?
Hello all, Our end users use a sort of ESS portal to access the Service Catalogs. We want to get the data of the number of users who use this functionality against the ones who use the usual way. Is there a way to get the data? When i go through tran...
Resolved! Need help debugging field being hidden on a view
I have been banging my head for several hours trying to figure this out.I have been trying to add a particular field to an incident view that I have, but something keeps hiding it when I load the page. It is just a standard textbox field on the inc...
Resolved! How can I tell if I am in an order guide?
I have a Catalog Client Script that is used by some Catalog Items and some Order Guides. What I would like to know is if I can find out if the script is being called from within a particular order guide. I tried using g_form and referencing the n...
Resolved! When importing an Excel file the numbers get formatted
I have an Excel file with the following structure:Name Amountaaaa 1234When I import this file 1234 is displayed as 1,234. The cell is General type in the file.How to prevent numbers form being formatted while import?
Generating WADL for REST
Hi,One of our customers need WADL file for the ServiceNow REST service.Is it possible to generate?Regards,Bala
Is there a way to create a dynamically sizing Iframe with a minimum height?
Hello All, I have run into an issue while standing up a CMS content page. The page is using an Iframe to display a users requests, however, if the user prompts a window with an action and the window is larger than the Iframe, it gets cut off. Is ther...
Resolved! Where are logos and icons stored in ServiceNow and how can they be exported/imported?
I have a SN instance in Calgary and I am moving information, etc. to a Eureka instance. I found the 'images' stored in Calgary (especially the company/department specific one I need), but where are the icons? And also, how would I export-import the...
