Risk assessment change management
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‎01-14-2024 11:41 PM
In change request form for New state there is risk assessment related link , once we submit the risk assessment on new state. It should hide the related list link for "Risk assessment " and user should not be able to edit the submitted risk assessment.

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‎01-14-2024 11:48 PM
Hi,
First you need to set default value as empty for 'Risk' field on your change form (table). You can update default value on dictionary. Also make this field readonly.
Then add the condition on your 'Risk Assessment' so that it will be only visible when risk is empty.
like:
current.risk == ''
Thanks
Anil Lande
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‎01-15-2024 08:05 AM
I dont want to make risk field empty .Any client script will work?
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‎01-15-2024 08:12 AM
OOTB risk will be low , when you open a new change.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-15-2024 03:15 AM
Hi @agrawal
I recommend , hide this only when the change to assess state not in New state, reason begin may be a user need to update the risk question again due to changes in plan or docs etc.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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