Run a business rule when a related list changes

[tbisca]

I need some advise on where to start. I would like a script, most likely a business rule, to run which modifies a field on the incident table when a related list is changed.

I want to maintain a comma separated list of Requested by for all related incidents to a Major Incident (Outage). When an incident is added/removed, I want the field to be updated accordingly. How do I know when a related list gets updated.

Thanks for your help

Tim Bisca

[Ashish Kumar Ag]

I am not sure whether it will work for BR, but for UI action RP.isRelatedList() works fine. You can give a try.

[Anurag Tripathi]

Hi Tim,

One simple approach is to identify how the incident is related to the record on related list(parent, task etc)

then you can just write a simple BR on the related list's original table, say change_request, that when current.parent.changes() && current.parent.sys_class_name=='incident'

This should work for you