SailPoint error

nameisnani
Mega Sage

Hi Team , 

 

when we click on ' Manage Access ' button getting error like this , can anyone please help me how to sort it out .

nameisnani_1-1704768194410.png

 

 

nameisnani_0-1704768126705.png

 

Please help me how to sort it out this error . 

 

Thanks in advance .

 

2 REPLIES 2

Sainath N
Mega Sage
Mega Sage

@nameisnani : Below is the response from one of the community post. Please check if this helps.

"We recently got the same error. It started after we installed a new version of the SailPoint Plugin after a refresh of the ServiceNow instance. Our SailPoint Team indicated that they updated a library in SailPoint and the error was gone. "

 

https://www.servicenow.com/community/itsm-forum/connection-error-between-servicenow-and-sailpoint-id...

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

 

Hi @Sainath N 

 

I have already checked this post not helped .any other solutions .