Sailpoint identity Governance getting 403 response when trying to remove users from a specific group

mahendrarrao
Tera Contributor

When our identity team tries to remove a user from a group from IIQ leaver, they are getting a security ACL error and this is only happening on users who also have an assigned Snow role in IIQ:

 

sailpoint.connector.InsufficientPermissionException: [InsufficientPermissionException]

[Possible suggestions] Furnish appropriate permissions to the user.

[Error details] Insufficient privileges detected. Status: 403, Output: "Operation Failed", Detail: "ACL Exception Delete Failed due to security constraints", Status: failure

 

According to the connector docs this is due to roles/permissions for the service account. I checked the user roles and ACL's as well, all the necessary accesses and roles have been provided. There have also been no recent changes made on the SN environment for the roles and ACL's in question.

 

Has anybody faced a similar issue or can advise on this?

2 REPLIES 2

Vinicius5
Tera Contributor

@mahendrarrao, did you get any response on this? I think I'm having the same problem.

Alex Deshotel
Tera Contributor

Any word on this? We are going to update our sailpoint governance connector plugin and I am preparing for worst case scenarios.