Save as Draft in Catalog Item

[mcclain]

Q2. Once user fill catalog variables in catalog item form. before moving to check out. We are looking for "Save as draft". so that user can save the item as draft which allows user to save the form as draft even without filling all mandatory fields. But, When they click on Check out, Then it should say user to fill mandatory fields to proceed in Helsenki version.

[amlanpal]

Hi McClain,

Yes, this can be possible. The feature is called Wishlist and is available from Istanbul version. For details please have a look at this ServiceNow document: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-manag...

I hope this helps. Please markcorrect/helpful based on impact

[amlanpal]

Hi mcclain ,

Were you able to have a look at my last response?

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[Andrii Yarmolat]

Yes - "Add to Wishlist" allows saving values and then continue from the saved point, but what is a client wants to have multiple drafts of the same Item?

[Shishir Srivast]

Hi McClain,

Since you are in Helsenki version, can we try in this way like, let's not have the fields mandatory initially and allow users to fill the data and save them but when they are going to Submit the form then let's have onSubmit client script to check all if all the required mandatory fields have values or blank. If it;s blank then let's the system not allow them to submit the form by returning return false; and also set those fields as mandatory.

Let me know if this helps to implement your requirement.