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Saving report from schedule

Kent13
Kilo Expert

Very new to SN (first post).

I have created a list report and I am emailing the csv file nightly.  Instead or emailing, I would like to write the file to a shared folder from the scheduled job.  Is this possible and if so, how do I find the service account that is being used so I can grant permissions the the specific share?

1 ACCEPTED SOLUTION

Manish Vinayak1
Tera Guru

Hi Kent,

You can use Export Sets to export data from ServiceNow to an external file. Here is the documentation on that:

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/export-sets/concep...

You need to have a MID Server configured in your instance in order to be able to write files on external shared folders. The MID Server service account needs to have access to the specific share in order to write the file to that location.

Hope this helps!

Cheers,

Manish

View solution in original post

1 REPLY 1

Manish Vinayak1
Tera Guru

Hi Kent,

You can use Export Sets to export data from ServiceNow to an external file. Here is the documentation on that:

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/export-sets/concep...

You need to have a MID Server configured in your instance in order to be able to write files on external shared folders. The MID Server service account needs to have access to the specific share in order to write the file to that location.

Hope this helps!

Cheers,

Manish