SC Task creation using flow designer

[muskaanchan]

I am trying to create a flow as follows:

When a RITM is created for the catalog item, a SCtask should be generated and attached to the RITM.

This is what I created:

 

But, when I raise a request for the item, I don't see any SCTasks attached to the RITM.

[Ankur Bawiskar]

@muskaanchan 

Things to check

-> is flow published and attached to catalog item

-> is the flow getting attached once REQ is submitted?

[Bhavya11]

Hi @muskaanchan ,

Please check below
1. flow is active and added to the catalog item

2. Run As set as 'system'