SC task

[akin9]

Hello experts,

We have catalog item on that using run script activity creating catalog task.

normal task we can add the variables but.

we want to show variables on that sc task form.

how can we achieve this? kindly support!

[Sohail Khilji]

Hi @akin9 ,

You can create a catlog UI policy with a check box enabled in it as 'show in Catalog Task' , and add the conditon which matches to who the variable visible only on that particular task. Example > Description or Short_description.

ONE EXAMPLE BELOW :

i hope this helps...

[Dr Atul G- LNG]

Hi @akin9 

You need to tick box : Applies on Catalog Task view.

[akin9]

Hi @Dr Atul G- LNG @Sohail Khilji 

Thanks for the Quick reply !

We have alaready 3 ui policy are there i have checked all tick box .

but still variables not showing.

NOTE: SC task is generated by the runscript activity.

[Dr Atul G- LNG · Accepted solution]

Hi @akin9 

Might be helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746732

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745282

https://www.servicenow.com/community/itsm-forum/how-do-you-get-variables-from-a-catalog-task-to-show...