SC Tasks

dev_K
Tera Contributor

Hello,

 

 

Here is the scenario: Once the story is ready for testing, I generate tasks which I can assign to the stakeholders for testing. Like this once, the testing task is completed I know this story is ready and can be deployed to PROD. However, I i have impersonated the stakeholder and he is not able to see the task that was assigned to him. Any ideas why this happens?

 

dev_K_0-1714730109004.png

 

 

preview of the tasks for the person who was assigned to the task above:

 

dev_K_1-1714730152263.png

 

3 REPLIES 3

Mark Manders
Mega Patron

Does the stakeholder have the roles to see the task? Aren't query BR's in the way? Is the task part of the 'my active items' limited to certain tables? 
You are describing you process and tell us someone isn't able to see something. What did you already check on?


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Mark

What role would be required to se SC tasks?

OOB you will need the ITIL or the sn_request_write role to write on the sc_tasks, which it is you require, I guess. sn_request_read (included in write) is enough to see them. 

Why aren't you creating story tasks for story testing? Isn't that easier?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark