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3 weeks ago
Hi ServiceNow Experts,
We have scheduled jobs where the class is Scheduled Data Collection that did not collect any data from 10/31/2025 to 1/6/2026 because the user account registered as "Run As" was deactivated.
As a result, we have missing data for this time period. I would like to know how we can retrieve the missing data. The job logs do not contain any relevant information.
I would appreciate any feedback regarding this matter.
Thank you.
Solved! Go to Solution.
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3 weeks ago
Hello @Michael Galang ,
Create a one-time new On-Demand Scheduled Data Collection and associate all the Indicators of the missed job.
Provide the Relative Start and Relative End for the missed days.
If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin
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3 weeks ago
Hello @Michael Galang ,
Create a one-time new On-Demand Scheduled Data Collection and associate all the Indicators of the missed job.
Provide the Relative Start and Relative End for the missed days.
If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin
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3 weeks ago
Hi @Najmuddin Mohd ,
Thank you for your recommendation. We were able to get the historical data.
