Scheduled Creation of Tickets

[dstuart]

Does anyone know of a way to create a 'ticket' on a scheduled basis, based on a Calendar? Has someone done this? Or do I have the pleasure of creating it? 

Thanks, Dave 

[HarshTimes]

Hi Stuart

Yes you can create a ticket on schedule basis. There are two ways

1. Create a scheduled script 

2. Create a record template for that particular table. and you can schedule that template. No coding required.

Thanks

Harsh 

[Rick Marsha]

Hi Dave,

No guarantees here, but you could try a repeat interval (hourly, daily, etc.), then run a condition script to compare current time against your calendar and return true/false.

Hope this helps.

[dstuart]

Thanks Harsh and Rick, 

Both good ideas. 

Dave 

[HarshTimes]

Hey Stuart

IF this has resolved your query,Please marked it as answered.

Thanks 🙂