Scheduled Email Export of Record?
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‎07-18-2024 04:13 PM
Hi there, I am pretty new to ServiceNow and was wondering how I can achieve this. I have a custom table that when a new record is inserted, I'd like that record to also be exported in a PDF format & sent to an email address, automatically. I see I can configure scheduled emails with reports, but those seem to only allow me to export a list of records, rather than just one record on a table. Or I can create an email notification that triggers when the record is inserted, but no PDF attachment. Is there a way to automatically export an individual record into a PDF & then send that exported PDF via email?

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‎07-18-2024 05:10 PM
While this question is an excellent candidate for a brain teaser, I find it hard to believe such a functionality will ever be required in real-life. Granted that figuring out this problem is truly awesome, I suggest you try out the simpler, and more 'frequent configurations' one might come by when working with clients. Doing a 100 of those will make you a master sooner than doing something such as this one.
However, if this really is a client requirement, my sincere apologies... I'll let my fellow community comrades crack this tough nut.
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‎07-19-2024 07:24 AM
Thanks, AnirudhKumar. It's more an idea we're exploring, but if it's not possible or another configuration makes more sense, we'll try something else.