Scheduled Email Export of Record?

Msteiner94
Tera Contributor

Hi there, I am pretty new to ServiceNow and was wondering how I can achieve this. I have a custom table that when a new record is inserted, I'd like that record to also be exported in a PDF format & sent to an email address, automatically. I see I can configure scheduled emails with reports, but those seem to only allow me to export a list of records, rather than just one record on a table. Or I can create an email notification that triggers when the record is inserted, but no PDF attachment. Is there a way to automatically export an individual record into a PDF & then send that exported PDF via email?

2 REPLIES 2

AnirudhKumar
Mega Sage
Mega Sage

While this question is an excellent candidate for a brain teaser, I find it hard to believe such a functionality will ever be required in real-life. Granted that figuring out this problem is truly awesome, I suggest you try out the simpler, and more 'frequent configurations' one might come by when working with clients. Doing a 100 of those will make you a master sooner than doing something such as this one.

 

However, if this really is a client requirement, my sincere apologies... I'll let my fellow community comrades crack this tough nut.

Thanks, AnirudhKumar. It's more an idea we're exploring, but if it's not possible or another configuration makes more sense, we'll try something else.