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Scheduled Report does not send emails

ma kaiyue
Giga Guru

My Scheduled Report is working fine in development environment but not sending emails in customer production environment, does anyone know what could be the reason for this?

5 REPLIES 5

Ankur Bawiskar
Tera Patron

Hi,

Share the screenshot of the scheduled report configuration

Is the checkbox of Omit if no records checked

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader