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12-01-2020 08:19 PM
hi
I have one scheduled script which sends some kind of report every day but i dont know whats wrong that even though am using execute now ui button it is not doing anything.
I used log in the first line of my code still not sure what's the issue?
Solved! Go to Solution.
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12-02-2020 02:10 AM
Hi Priti,
Refer this article; it talks on same thing
If this is for client instance raise HI ticket with ServiceNow
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-01-2020 09:10 PM
Without more details everything else is guessing. Plesase provide configuration details, screenshots or code snippets
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12-01-2020 09:24 PM
Hi,
please share some details such as screenshot or script etc
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-01-2020 09:28 PM
hi both,
i have one scheduled script in which i have kept one script which is basically sending report based on few conditions but when i executed it does not make any changes.
So i kept logs in first, in between and in last line where the script ends but nothing came in logs
next i kept the same script in background scripts and executed and the script worked perfectly
so definitely its the scheduled job issue may be some configuration related but not sure though so need your help.
thanks
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12-01-2020 09:34 PM
Hi,
So you are triggering scheduled report from scheduled job
It's triggering report when ran from background script but not from scheduled job
Check the scheduled job when to run etc
please share the screenshot of scheduled job configuration and script
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader