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scheduled script i not executing

Priti18
Tera Expert

hi

I have one scheduled script which sends some kind of report every day but i dont know whats wrong that even though am using execute now ui button it  is not doing anything.

I used log in the first line of my code still not sure  what's the issue?

 

 

 

1 ACCEPTED SOLUTION

Hi Priti,

Refer this article; it talks on same thing

Backlog of jobs in sys_trigger with State: Ready that are not picked up to be processed though there...

If this is for client instance raise HI ticket with ServiceNow

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

18 REPLIES 18

active is checked

run- daily

 run as system administrator

application - global

 

and am first time facing this type of issue usually i use same method and  it worked always

Hi,

please check system logs for any error

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

i checked logs there is no error, warning or any information related to this

and checked in event table too it is getting processed.

Hi,

It's very difficult to analyze unless you share script or screenshot etc

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sunil Kumar Tiw
Tera Contributor

Hi,

Please share your code snippet written in "Run this script".

You can also try creating a new scheduled job with below action (This is OOB especially generate & distribute reports)

find_real_file.png

For this please go on 

- https:<yourinstance>.service-now.com/sysauto_list.do

- Select "New"

- you will be redirected to a wizard page with the above actions.

- Try generating a test report.