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12-01-2020 08:19 PM
hi
I have one scheduled script which sends some kind of report every day but i dont know whats wrong that even though am using execute now ui button it is not doing anything.
I used log in the first line of my code still not sure what's the issue?
Solved! Go to Solution.
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12-02-2020 02:10 AM
Hi Priti,
Refer this article; it talks on same thing
If this is for client instance raise HI ticket with ServiceNow
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-01-2020 09:43 PM
active is checked
run- daily
run as system administrator
application - global
and am first time facing this type of issue usually i use same method and it worked always
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12-01-2020 09:56 PM
Hi,
please check system logs for any error
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-01-2020 10:04 PM
i checked logs there is no error, warning or any information related to this
and checked in event table too it is getting processed.
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12-01-2020 10:15 PM
Hi,
It's very difficult to analyze unless you share script or screenshot etc
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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12-01-2020 09:58 PM
Hi,
Please share your code snippet written in "Run this script".
You can also try creating a new scheduled job with below action (This is OOB especially generate & distribute reports)
For this please go on
- https:<yourinstance>.service-now.com/sysauto_list.do
- Select "New"
- you will be redirected to a wizard page with the above actions.
- Try generating a test report.