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Scheduling the report error

Kri
Tera Guru

I am trying to send a few report's in an email as Embedded PNG's but the PNG come back empty in the email. When I googled it said the limit of data points was hit which is why it returns an empty PNG but the data that the report gives back is not that big Everything is scoped for the last 7 days

 

@Ankur Bawiskar 

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

 

Please share more details about the PNG issue — specifically, which table it relates to, what the conditions are, and what this fix is intended to address."

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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I'm trying to take a report of task_sla table with the condition 

Kri_0-1760017037787.png



I see the report has 159 records but when I run the schedule I'm getting empty value

Kri_1-1760017176562.png

 

Kri_2-1760017213409.png

 

Kri_3-1760017345104.pngKri_4-1760017373841.png

 

Bhuvan
Mega Patron

@Kri 

 

Can you share more details how you are trying to embed the image in report ?

 

I would recommend you to follow below article to embed the image in report and it should work

 

https://www.servicenow.com/community/platform-analytics-articles/embed-reports-as-images-in-a-schedu...

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan