Scoped Knowledge Base in SIR

Mohammed_Rasoul · ‎05-23-2024

Hi everyone,

I'm trying to create a new SIR scoped Knowledge Base as shown in these docs however it doesn't seem to generate any new ACLs. I've tried adding glide.enforce_security_scope.sn_si as a system property but this hasn't helped either.

I can see that there are ACLs set up for the Human Resources: Core scope (see screenshot) which I could copy but I doubt this is the right way to do it.

Thanks in advance for the help!

Kieran Anson · ‎05-23-2024

Hi,

It doesn't auto-create those ACLs (the docs don't mention this). It's more indicating that in order to lockdown a knowledge base you need to enable the force ACL property for the scope, and then generate your OWN ACLS to define who can then have access. You're building on-top of the existing knowledge base access control mechanism(s) but ensuring the implicit-allow based access control doesn't recognise the global ACLs.

If you want to manage it using user criterias, you can just copy the screenshotted ACL you posted (using the same script) and ensure its in the VI scope.

View solution in original post

Kieran Anson · ‎05-29-2024

I 100% agree that the process and documentation is misleading. I've flagged the docs page for review, citing the inaccuracies