script always looping to else loop

[ack]

Hello Folks,

I have written below code to set impact on incident based PRO/Non Prod value. but it always going to else loop. Please let me know what will error in below code.

var UrgencyPriority;
var incDesc = fd_data.subflow_inputs.ah_alertgr.additional_info;
//var incDesc = fd_data.trigger.current.additional_info;
var regEx = new RegExp('(?<="environmentName" : ).*', 'j');
var matchData = regEx.exec(incDesc);
var matchDateUp = matchData.toString().toUpperCase();

if(matchDateUp == "NON PROD") {
UrgencyPriority='2';

}

else{

var evntType = fd_data._6__look_up_record.error_message;

if (evntType == "No Record Found") {
UrgencyPriority='3';
}
else
{
UrgencyPriority = fd_data._5__calculate_values_based_on_the_alert.incidenturgency;
}}

return UrgencyPriority;

Thanks in advance.

[SanjivMeher]

I think the reason is obvious. Your variable matchDateUp is not setting to NON PROD.

Can you add a gs.info to check what is the value you have in that variable matchDateUp and in incDesc?

Could be an issue in below two lines

var regEx = new RegExp('(?<="environmentName" : ).*', 'j');
var matchData = regEx.exec(incDesc);

[ack]

Hi @SanjivMeher ,

Thank you for the quick response.

value are coming correctly.

matchDateUp::"NON PROD",

matchDate::"Non Prod",

incDesc  = getting entire description (not pasting here).

value are getting each line as expected but always going to else loop.

[SanjivMeher]

Can you do if (matchDateUp.indexOf("NON PROD")>-1) instead, incase there are unwanted space?

[DGAJ]

Hi @ack ,

You can replace if(matchDateUp == "NON PROD") with if(matchDateUp.replace(/["']/g, "").trim() == "NON PROD")

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