script always looping to else loop

[ack]

Hello Folks,

I have written below code to set impact on incident based PRO/Non Prod value. but it always going to else loop. Please let me know what will error in below code.

var UrgencyPriority;
var incDesc = fd_data.subflow_inputs.ah_alertgr.additional_info;
//var incDesc = fd_data.trigger.current.additional_info;
var regEx = new RegExp('(?<="environmentName" : ).*', 'j');
var matchData = regEx.exec(incDesc);
var matchDateUp = matchData.toString().toUpperCase();

if(matchDateUp == "NON PROD") {
UrgencyPriority='2';

}

else{

var evntType = fd_data._6__look_up_record.error_message;

if (evntType == "No Record Found") {
UrgencyPriority='3';
}
else
{
UrgencyPriority = fd_data._5__calculate_values_based_on_the_alert.incidenturgency;
}}

return UrgencyPriority;

Thanks in advance.

[vignesh parthib]

Hi @ack 

Can you try below script,  

var regEx = new RegExp('(?<="environmentName" : ).*', 'j'); - is not supported in all JavaScript engines

var UrgencyPriority;
var incDesc = fd_data.subflow_inputs.ah_alertgr.additional_info;

try {
    var parsedDesc = JSON.parse(incDesc);
    var envName = parsedDesc.environmentName.toUpperCase();

    if (envName === "NON PROD") {
        UrgencyPriority = '2';
    } else {
        var evntType = fd_data._6__look_up_record.error_message;

        if (evntType === "No Record Found") {
            UrgencyPriority = '3';
        } else {
            UrgencyPriority = fd_data._5__calculate_values_based_on_the_alert.incidenturgency;
        }
    }
} catch (e) {
    // Handle parsing error or missing environmentName
    UrgencyPriority = '3'; // Default fallback
}

return UrgencyPriority;

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."