Script Include and List Collector Variable

[danielbartholom]

Hi looking for some assistance please - Is this possible?:

I have a Cat Item with 2x fields on it

1) Assets - List Collector variable - Referencing alm_asset
2) Description - Multi Line variable

I have created the following Script Include:

On the Cat Item I have created the following Catalog Client Script

 Basically what this doing when you select an Asset on the cat item it is pulling back the display name and serial number to the Disposals field:

Is there a way I can edit my scripts so that if multiple assets are selected in the List Collector the display name and serial number will be displayed for each on a new line?

Any assistance would be most appreciated. Happy to share further information if required

Thanks

[danielbartholom]

Instance: https://dev65518.service-now.com

Username: shweta

Password: supp0rtm3

Link to form: https://dev65518.service-now.com/sp?id=sc_cat_item&sys_id=66e54a55db0223005d1e7a6139961961

Script include: getAssetDetails

Client Script is within the testing cat item

Let me know if you any issues accessing

[Shweta KHAJAPUR]

Hi,

It's working now you can check it. The above code was also correct. The above code was working fine in backend but in portal it's not working. beacause some of the methods are not supported by portal.

[danielbartholom · Accepted solution]

Hi,

Yes I am looking at it right now and this is exactly what I was after. I updated the code slightly and replaced the comma with \n so each new asset returns on a new line.

Thank you so much for looking into this for me and your full support through to resolution.

Dan

[Shweta KHAJAPUR]

Can you mark my answer as correct.

[danielbartholom]

Hi Shweta,

I was wondering if you could help me with an extension to this configuration please?

So I have added a custom reference field on the alm_asset table called Disposal request line (u_disposal_request_line)

What I would like to do is when the request item is submitted the current.sys_id of the requested item is written to each asset listed in the list collector (to the u_disposal_request_line field which is located within the Disposals tab)

I am trying to do this via workflow DB-Disposals

I have set everything up on the personal instance if you can take a look that would be great?

Can you help with this?