Script not running in native UI

[SHALIKAS]

I have written an onChange client script on server_name variable which is a list collector variable. This script is working in portal, but not in native UI

In native UI even the alert is not coming

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || !newValue) {

        return;

    }

    // Get first selected server from list collector

    var firstServer = newValue.split(',')[0];

alert("firest"+firstServer);

    var ga = new GlideAjax('Coned_fetch_server_details');

    ga.addParam('sysparm_name', 'getServerDetails');

    ga.addParam('sysparm_sys_id', firstServer);

    ga.getXMLAnswer(function(answer) {

alert("Answer = [" + answer + "]");

        if (answer == 'Ansible') {

            g_form.setValue('task_for_automation', 'Yes');

        } else {

            g_form.setValue('task_for_automation', 'No');

        }

    });

}

The script include is

var Coned_fetch_server_details = Class.create();

Coned_fetch_server_details.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getServerDetails: function() {

        var serverId = this.getParameter('sysparm_sys_id');

        gs.info('Server Id = ' + serverId);

        var gr = new GlideRecord('cmdb_ci_server');

        if (gr.get(serverId)) {

            gs.info('Build Source = ' + gr.u_build_source);

            return gr.u_build_source.toString();

        }

        return '';

    },

    type: 'Coned_fetch_server_details'

});

[SHALIKAS]

It is not working, tried to add alert statement as well , the alert is also not coming

[svirkar420]

HI @SHALIKAS , If the script is working on the catalogs then it should also work on the native UI as well. 

First make sure you have created a new client script and called the script include appropriately in catalog client script (same script include used for catalogs should be fine).

Can you share the screenshot of the client script form?

If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.

Best Regards,

Saurabh V.