Scroll bar issue with UI16
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08-10-2016 08:22 AM
Since we've upgraded to Geneva, the scroll bars work differently on related lists. You cannot use the scroll bar at the bottom to move over to the right to see all the columns when you have more columns than will fit on the page. You have to use the vertical scroll bar to scroll all the way down the list to the bottom, then use the horizontal scroll bar to move to the right, then go back to the top of the list (if it's a large list) to see the columns. For example, if you go to Callers and look at the Requested Items related list. Is there any fix for this?
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10-13-2016 06:02 AM
I was also facing same issue.
Updated the google chrome browser and it worked for me.
Download the latest version or check for update
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10-19-2016 08:47 AM
Morning, did you ever get anywhere with ServiceNow with addressing this issue? We're stuck on U11 because of this issue. Thx, George
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10-19-2016 09:03 AM
Unfortunately not. We have a HI ticket in place with ServiceNow who has created a problem record because of it. They haven't let us know there is any fix yet.
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10-19-2016 09:05 AM
Which version of Geneva and which browser are you using? We are using UI16 in Geneva Patch 8 with IE11, Firefox and Chrome and do not have any issues with scrollbars on very wide related lists.
