Hi Community, I’m working on an OOB Knowledge Management setup in ServiceNow and noticed an issue with Knowledge Category creation access. Here’s what I’m seeing: We’re using the out-of-box ACLs and UI Action “New” for the kb_category table. ACL scri...
We are using Okta as our Identity Provider (IdP) for SSO into ServiceNow via OIDCOur goal is to:Allow users to log in to ServiceNow using Okta SSO (OIDC).After login, capture the ID token (JWT) issued by Okta in ServiceNow.Store the JWT so it can be ...
Can anyone please guide me to make myself efficient on ServiceNow Scripting? Please give me a set of questions through which I can brush up my basics and make snow scripting with ease.
Hello ServiceNow Community,I am working on customizing the ServiceNow portal and have encountered an issue with the display of the "Additional Details" tab. Specifically, even though I have not filled out some fields in the catalog request form, thes...
Hi I have made a custom button thru UI actions. Clicking on it will assign the case to the logged in user and also change the state. I need the button to disappear for that task after its clicked. How can I implement that?The button is Assign to me
Hi I've used filter component in ui builder and data visualisation component. so when i select something in filter that should be applied to data visualisation component .I've followed this article : "https://developer.servicenow.com/dev.do#%21/refer...
I want to configure the portal page below by adding a few requested item fields. Specifically, I want to add the Short Description and Description fields below the RITM Number and place the Category field next to the Item field. Do you know where I n...
Hi,Is there any way to redirect the user to the incident in Service Operation Workspace instead of Native UI when clicking on the incident inside the Dashboard?
Hi everyone!As you can see in the image below, the search term isn't being highlighted in the results.How can I make this work?thanks!
Hi,i have a requirement where we want to Change Date/Time picker in Service Portal to display the time field without having to select the clock icon same as dictionary field Date/time. Is there any way to change it?Portal Data/time picker:- dictionar...
Hello everyone,I have created and configured my Oauth provider, and when I go in the OAuth 2.0 Credentials, I am able to retrieve my token.I wanted to retrieve this token by script in order to be able to perform some powershell action on my exchange ...
We are looking to enable Round Robin Auto-Assignment on our ServiceNow Support Group.All my teams engineers belong to the same single support group and we would like to keep it that way. I would like to know if it is possible to setup a rule so that ...
the goal is to integrate with google calendar.im using Oauth2.0 because im following this video "https://www.youtube.com/watch?v=jIomft7RR9s".for some reason, when i click 'Get OAuth Token' a login page appears. what am i doing wrong.error:OAuth flow...
Hi Team, How can I allow external third party to integrate with Servicenow Virtual agent? An example can be MS Teams integration with Virtual agent. I know its already exists and not looking for MS teams integration. But in similar fashion somebody e...
Hi All, I have configured Microsoft Entra Id spoke and can Add devices to group etc by providing device object id and group Id.I have to pull device object id dynamically and for that I am using Lookup Devices stream action .Can anyone help on what s...
