Hi Team, Requirement: Display the state changes of Control records in a report, including both the old and new values for each change. I created a database view with the following configuration. While the data displays in my Personal Developer Instan...
I have a table that contains a date field. I'd like to create a function field on that table that extracts the year from the date field. I need this for reporting. How can I accomplish this? Is it possible? I'd like to perform the same steps to a...
Hi Everyone, After moving the CR from Assess to Authorize State, its not showing in Authorize state in Audit History and in Notes section Please help me.Thanks in advance! Regards,Chhavi Agnihotri
Hi All,I have a requirement to capture the 'Created' i.e sys_created_on values on a new field that captures only the created date and not the time stamp for reporting purpose, same with the updated and closed fieldsSo i have created a new Date field ...
Hi Team, I have requirement to send emails to all the managers for the records in pending approval. I have written a script to get all the managers email ID and using gs.eventQueue sending emails, here few emails are getting triggered and few are not...
When the sample number field is filled, Escalation Manager should auto populate based on the sample number field values. The sample number has different managers and it is stored in sample_data_1 table. I have written a script include and on change c...
Hi everyone, I hope you are doing well. I'm working with Workspace UI Builder and I wanted to add some dependent fields. See print below:As you can see, based on the HR Service selected I get different sysIDs.What I want is to make the button 'Redir...
I have a requirement Change should not be canceled after implement state. I do not want to touch OOB state flow i have written BR - Before Insert and Update Condition - State changes to canceled (function executeRule(current, previous /*null when ...
I am trying to setup a integration between Intune and ServiceNow, I keep getting the below error while I test the Get OAuth Token OAuth flow failed. Verify the configurations and try again. : The required field 'scope' is missing from the credential....
Hi Team, We have inbound email actions configured in our SNOW HRSD via which HR cases are created. Now there is an ask from the client to identify and block certain email addresses as phishing email address, so that those emails are blocked and no c...
Hello Community, I am trying to adjust how the search results for knowledge articles are displayed in AI Search. Below is how the knowledge articles are currently displayed in red.After digging around, it seems that the layouts are controlled by the ...
The classic HR agent workspace at a glance widget is like below:However for the new HR agent configurable workspace the org info doesn't show many how users are reporting to the person. It only shows who is the manager of the user.How to show exact s...
Hi everyone,I'm working on a transform map that updates Incidents from an external system, and I’ve written an onBefore transform script to handle one specific requirement.Goal:Add a Work Note like "Urgency updated to <value> by External System"Only ...
Hi All,Just wondering if there is a faster way to search all associated views for a particular table. i.e. all views in the Requested Item table. Does anyone know where I can start?Thanks in advance!
how we can configure NLU with AI search and also let me know if someone know about IRA in nlu
