I am trying to set the subcategory value from the flow but it is not working(function execute(inputs, outputs) { var dbType = fd_data._1__get_catalog_variables.database_type; var subCategory = ""; if (dbType == "cmdb_ci_db_mssql_database") ...
Hi,My requirement is - A weekly email notification is sent to each assignment group manager of any queue with an incident in the breach of SLA and all the breached incidents for the managers team are included in the notificationwhat is the best Servi...
Hi, I have a requirement to display tree picker hierarchy for a table whose parent is referencing to another table (not self referencing). Is there a workaround for this? Appreciate any help
Hi Team, I have been asked to write the code align with the Below Image..I have used glideAggrette.. But state is showing like 2,3 but not showing in display name and this bog space how to give.My Code :-var x=new GlideAggregate('incident');x.addAggr...
I'd like to have the 'Quick Links' function modified so admins can provide some default links while still allowing users to add their own. I've seen references to creating BRs or other things to be able to share quick links, but no one actually provi...
Hi I am looking for a way to embed an image into the One Click Actionable message. I have the backup notification templated with image already. I just cant see where to add any image via the Survey
Good morning! I currently use a cloned copy of the User Profile widget for some other customizations, but right now I am trying to add a field to the widget/user form in the portal that is visible based on a different sys_user field. I want to make ...
Hi, is there a way to display dashboards and the corresponding elements e.g reports that are part of those dashboards ?I have examined the following tables having information about dashboards, tabs, reports, however I do not see an easy way to displa...
As part of our offboarding workflow, there is a process that exports the RITM#/username/userID to a file via mid server export. I have been trying to figure out where it is having trouble, which is typically when terminations get 'batched' and trigge...
Hi all,I’m testing notifications in ServiceNow and have a scenario I don’t fully understand:I created a notification triggered when an incident is inserted.In the “Who will receive” tab, I added Caller and Assignment Group under Users and Groups.The ...
Hi everyone I'm working in risk workspace while submitting the advance risk assessment I'm getting the description as below i want to change that but I'm not able to find that UI action. below sharing the screenshot of what assessment on submit opti...
Hi, I am trying to create a report to display an HTML field on a custom Dashboard from an Entity record. Using a regular list report won't work since that displays the HTML tags and is not properly formatted. I've attempted to use a Dynamic Content B...
Hi Community,I have created a Custom Workspace in ServiceNow and I want to give access only to specific users. My approach is to manage it via roles.Could you please guide me:How can I configure a workspace so that only users with a certain role can ...
Hi Team,The Project is in the Planning phase. All the Tasks are in "Pending state. I am not able to move the Project from Work in Progress to Pending. Getting the below error:-Updating project state from Work In Progress to Pending or Open is not all...