Has anyone successfully cloned the header menu widget in the new service portal? I cloned it, but when I put it in a page, things seem to get really glitchy.EDIT: Figured this out. Turns out cloning the header menu widget is probably a bad idea. If y...
Hello,I have an attribute which on enabling that in the field of a table, it translates the value of the field from English to my desired language in the platform view. Now I want to configure the same attribute in the portal view of the same form. H...
How does DataBaseView relate to the limitation on the number of tables by subscription? ITSM Standard provides 25 Custom Tables,Professional and Enterprise offer 50 Custom Tables. I am aware that when you create a DataBase View, it is treated as one ...
Does ServiceNow has the capability to use inbuilt translator to translate as I noticed 'mark as default' for ServiceNow translator is non editable. Is there a way to use ServiceNow inbuilt translator instead of integrating with other tools for tran...
Hi everyone, I’ve recently added a new field in the Incident Task form to represent Tier 1, Tier 2, and Tier 3 categories. These fields are configured with dependencies such that:Tier 2 is dependent on the selection in Tier 1Tier 3 is dependent on th...
HI all, We want to integrate Microsoft Teams with ServiceNow to automatically send an alert message to the assigned analyst when the MTTR (Mean Time to Resolve) reaches 90%. This proactive notification will help the analyst take timely action, reduci...
I am trying to integrate servicenow with SAP with flow designer using custom action but data coming from SAP is more than 5 mb and there is no paging support from SAP side..So is there any other way to fetch the data from SAP using script include ..d...
Hi,I am in a confusing situation. I have this catalog item. I have deactivated all the catalog client scripts. Still, I am getting this error 'Server JavaScript error Cannot read property "answer" from null'. Kindly help. I have highlighted in one of...
Hi everyone, I'm trying to understand how GlideSysTitle.getTitle() determines the record title format across different tables.For the incident table, I get a properly formatted title like: INC0012345 - Short description text But for wm_order (an out...
Hello Everyone, Is there a way to hide the self-service view for Incident ? I saw this Hide Incident self service view - ServiceNow Community - this work but unfortunately it will also hide all self-service other form section like request item demand...
I've integrated the VA with Nexthink API for 7 different remote actions, I want to make it dynamic choice action for the user. if user selects from any of action so only that action should be performed. where we need to do the scripting for this? you...
Hi,Is there any way to generate a pdf document with mixed page orientation using ServiceNow's PDFGenerationAPI? I want to be able to specify which page should have a different orientation as opposed to the others.I've tried playing around with the pa...
We recently modified all of the Risk Assessment Questions we use for Change Management. Managers want to be review how staff is answering those questions for their associated changes through a report to ensure they are being answered appropriately. ...
Hello! I have a custom table which contains an HTML field. When the field is editable, the field looks like this: When the field is set to read-only it looks like this:Is it possible to set the background to gray similar to a text field as seen below...
Rest API Post Method Script mapping fields from Calero to ServiceNow. How to map fields like Requested For in Calero and Requested For in sc_task Form. How do we map fields like Requested For,Vendor Orde Date in Calero and Description in sc_task Form...
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