Hi All, So admin is able to create delegate records from table and in the service portal For other users they can create delegate records just for themselves from the table,but creating a new delegate from new delegates button on portal doesnt work.w...
Anyone else facing issues with ServiceNow NowLearning portal. It's not working for me since last 16 hours. Once i enter the OTP, only a blank page appears. Tried Incognito, Cleared Cache but nothing worked.
Hi,we wanted to remove riskscore field from quick filters and worknotes in SIR workspace but we are not getting the result as expected , any solutions for this ? TIARegards,Siva.
After publishing a software model (e.g., Microsoft Visio 2003 Standard) to the software catalog, the catalog item is successfully created in both pc_software_catalog and sc_cat_item. When I click Order Now, a RITM is generated as expected.However, I ...
Hello Community,I want to create a report on the Incident table that shows how many times each individual incident was reassigned between certain types of assignment groups. My requirement:1. We have multiple assignment groups that start with XYZ (ou...
I have issue with the below code in scripted rest api !!var result = [];var inc = new GlideRecord('incident');inc.addEncodedQuery('caller_id=6816f79cc0a8016401c5a33be04be441');inc.query();while (inc.next()) {var rBody = {};rBody.caller = inc.caller_i...
Hi All,I have created a flow designer and added logs there. After execution, I could see logs in the flow execution.But, If i open 'sys_flow_log' table , I get to see the below message:Not able to understand, how I am getting this message.
I Found this very interesting inconsistancy over Encoded Query. In Kingston, I have a filter on that table that's based on one of its field AND a condition on a related list. This can be accomplished just through the v3 list filter or via scripts...
Hello,When in a project record in project workspace, you have an option on the left to see status reports. The middle column then shows you existing reports. If you open a report and scroll down, you come to Current Status, which is a 5 x 3 grid show...
Hi everyone, we currently have a Order Guide where people pick their company role (for example manager) in the 'Describe Needs' through a select box to automatically create tickets for specific things. Because of this we activated the "show include t...
Hi All,My requirement is to add watchlist option to the request filter in the Employee Center Portal.Upon selecting the "watchlist Tickets" it should list down all the list of tickets where the Logged in user is added in watchlist.How could I achieve...
I have configured a push mobile notification which has two buttons "Accept" and "Reject" and which works when a request's approval is triggered.Both button when clicked form an Android device works very well but throws an error when clicking the butt...
We have a new Agent, and that agent is not receiving the open live chats in the inbox.even when the agent status is available, what could be the reasonwe are facing issue only with this particular agent
The requirement is : When I submit the Problem ticket.Problem Task "RCA" must be visible and it's priority must be same as "Problem" ticket. How this field check can be done?End date is :24 days from now--How this check can be achieved? Can someone...
Hi ServiceNow Team, We have a group, which has 6k users in it. By mistakenly the user reassigned to this group and it trigger mails to all users. We have to disable this group for all catalog items and once it created REQ, RITM, SCTASK also the group...