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Search employee number in Global search to get associate incidents related to the employee number

athavichith
Mega Sage

Can I search on user.employee_number and get any associated tickets related to the employee number in the Global search?

1 REPLY 1

Ankur Bawiskar
Tera Patron

@athavichith 

check this link if it helps

How to add caller.user_name to global text search 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader