Search employee number in Global search to get associate incidents related to the employee number
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04-08-2025 06:30 AM
Can I search on user.employee_number and get any associated tickets related to the employee number in the Global search?
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04-08-2025 06:54 AM
check this link if it helps
How to add caller.user_name to global text search
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader