in flow designer we need to get the logged in user info instead of user who initiate session

vijani
Tera Expert

Hi
In the flow, I have set the 'Run As' to the user who initiated the session, so it shows as assigned to that person. However, in the updated comments, we’ve included my profile link. After executing the flow, when I click on my profile link in the comments, it redirects to the profile of the user who initiated the flow (assigned to), instead of my profile but i need to redirect to my profile.

 

Could someone please help me with this

 

@Ankur Bawiskar 

 

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@vijani 

please share some screenshots and your flow config screenshots and what's the exact issue faced

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 
Thank You, Please Refer the below screen shots 

 

@vijani 

I didn't get this line -> However, in the updated comments, we’ve included my profile link.

How are you testing?

Did you actually test with some end user or using "Test" button to test and you are facing this issue when you click "Test" button?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar We are using HR case for Test, then the comment is updated on the case after it moves to 'Close Complete.' So, whenever the user who opened the case tries to click the link from the portal, it should show their profile, but it’s showing the profile of the user who initiated the flow (assigned to) instead.