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Search for catalog items inside form

mipalm
Tera Guru

Hi, 

I have a requirement where i'm to create a form where the user can search for existing catalog items and once these are selected, redirected to said items' page.

Does anyone have any idea on how to develop this variable?

 

 

Thanks

1 ACCEPTED SOLUTION

mipalm
Tera Guru

Found a Solution, 

Following this article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714564 i created a custom variable.

After this, i had to create a new Record Producer Configuration(Definir pesquisa contextual para produtor de registros (servicenow.com))

mipalm_0-1711122298287.png

Now once i search using the 'search test' variables im getting results.

Any questions, dont hesitate to ask

View solution in original post

6 REPLIES 6

I believe that contextual search works on text fields not on drop down fields. Try creating a hidden variable that populates automatically when a request type is selected.

 

Regards,

Sharad

mipalm
Tera Guru

Found a Solution, 

Following this article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714564 i created a custom variable.

After this, i had to create a new Record Producer Configuration(Definir pesquisa contextual para produtor de registros (servicenow.com))

mipalm_0-1711122298287.png

Now once i search using the 'search test' variables im getting results.

Any questions, dont hesitate to ask