Hi Community,
I added a handful of Search Sources to my service portal, however I can't seem to get my last one (order 400, Documentation) to work.
The other 3 work seamlessly, KB and SC are clones from the OOTB that I edited slightly while Cases references the Cases [sn_customerservice_case] table.
The non working Search Source, Documentation, references the Documents [dms_document] table which comes from the Managed Documents Plugin.
As of right now I removed my script/condition because I had assumed something there was wrong preventing the information from being searchable. However, even as without conditions/scripts I can't search any documents via the typeahead search widget (the other 3 can be searched).
I have a data table from instance definition widget on one of my pages that references the Documents [dms_document] table that populates based on if account = gs.getUser().getCompanyID(). Ideally I would want to be be able to search for these documents based on a few criteria, number, name, owner, etc. that would lead me to the OOTB search page (as should using the OOTB search widget).
Right now, I would type a value in, get to the search page, and have 0 matching results.
This applies to both my test users/clients as well as my own admin account.
Thank you!
Looks like for dmc_document table text search is not enabled
Please enable text index and click on generate text index related link
Hi Dvp,
Yep, typeahead was enabled already!
I also added the User Criteria Roles to the Can See related list at the bottom (even though it does not seem to influence what is visible at all).
To clarify, as of right now, I can't see any results, typeahead results do not show up and when I click the search magnifying glass and get redirected to the search page I get 0 results there as well.
Thank you!
Looks like for dmc_document table text search is not enabled
Please enable text index and click on generate text index related link
