Hi Community,
I added a handful of Search Sources to my service portal, however I can't seem to get my last one (order 400, Documentation) to work.
The other 3 work seamlessly, KB and SC are clones from the OOTB that I edited slightly while Cases references the Cases [sn_customerservice_case] table.
The non working Search Source, Documentation, references the Documents [dms_document] table which comes from the Managed Documents Plugin.
As of right now I removed my script/condition because I had assumed something there was wrong preventing the information from being searchable. However, even as without conditions/scripts I can't search any documents via the typeahead search widget (the other 3 can be searched).
I have a data table from instance definition widget on one of my pages that references the Documents [dms_document] table that populates based on if account = gs.getUser().getCompanyID(). Ideally I would want to be be able to search for these documents based on a few criteria, number, name, owner, etc. that would lead me to the OOTB search page (as should using the OOTB search widget).
Right now, I would type a value in, get to the search page, and have 0 matching results.
This applies to both my test users/clients as well as my own admin account.
Thank you!
Looks like for dmc_document table text search is not enabled
Please enable text index and click on generate text index related link
