Security Admin Role lost in PDI

Yuqi
Tera Contributor

Hi,

 

I suddenly cannot elevate my role as security admin anymore in my PDI, is it a common issue? Is there any other solution other than resetting and wiping my current instance? I am also curious about what I might have done wrong to cause this issue. 

 

Best,

Yuqi

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Yuqi 

 

If I am not wrong you can give the access to your self again by going in user profile - Role. If it did not work take a back up of your instance and wipe it.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi @Dr Atul G- LNG 

 

thanks for the rapid reply, however, I do need to be a security admin already to be able to assign this particular role, right?

 

Best,

Yuqi

I don't think, give a try. You are in PDI  and you have admin right. 

 

https://www.servicenow.com/community/developer-forum/security-admin-role-not-visible-in-servicenow/m...

 

https://www.servicenow.com/community/developer-forum/what-if-i-don-t-see-elevate-roles-in-the-user-m...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I don't have the elevate role option, and that's the problem