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01-18-2022 01:12 AM
What if I don't see Elevate Roles in the user menu?
You are operating as the user who holds the Admin role.
Solved! Go to Solution.
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01-18-2022 01:49 AM
Hello
Please follow below link will fix your issue
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725837#:~:text=Thus%2C%20to%20correct%20the%20issue,account%20in%20the%20user%20menu
Please mark answer correct/helpful based on impact
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01-18-2022 01:14 AM
Hi,
It means you do not have security admin privilege's in Servicenow.
Add security_admin role to yourself to see the options available.
Mark this as Helpful/Correct in case this helps you in anyways.
Regards,
Sourabh
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01-18-2022 01:21 AM
Security admin does not exist in the "Edit Members" role list.
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01-18-2022 01:32 AM
Do you have the admin role?
Security admin role will only be assigned to anyone who already has these rights in the instance.
If you are working on your PDI then login with System Administrator account and then assign the security_admin role to the other user.
If you are required for working on your organization then you need to ask someone who has this role already so that they will assign you the same.
Mark this as Helpful/Correct in case this helps you in anyways.
Regards,
Sourabh
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01-18-2022 01:47 AM
My user has admin role.
