Security at rest and Security in transit in ServiceNow

[Yesh]

Hi Team,

How to respond, when someone asks to explain Security at rest and Security in transit in ServiceNow?

Is there any document or article I need to refer?

Any suggestions are helpful.

Thank you

[Community Alums · Accepted solution]

Hi @Yesh ,

ServiceNow provides encryption functionality with a couple of products, Edge Encryption and Column-level encryption. The ServiceNow Edge Encryption White Paper that I have available via our Edge Encryption product page treats both of these products in more detail and should provide you with a reference on this topic as it relates to data encryption at ServiceNow.

From a database level perspective, with Edge Encryption, you can encrypt your ServiceNow data with encryption keys that you own within your network before it leaves your network. Your ServiceNow data therefore remains encrypted in transit and at rest. However, with Column-level encryption (docs site link), you can only encrypt your ServiceNow data with encryption keys that you store directly on your ServiceNow instance. In this case, at a database encryption level, your data is only encrypted at rest.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Yesh]

Hi Sandeep,

Thanks for explaining.