Solutions Platform Customers Explore

Solutions

Products
Use Cases
Industries

IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.

Employee Workflows

Deliver next-gen employee experiences with intelligent workflows and effortless service.

Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.

View All Products

Transform the IT experience

Deliver high-performance business services with AIOps

Respond faster to security incidents, vulnerabilities, and risk

Deliver a next-generation employee experience

Delight customers by resolving complex issues end-to-end

Build enterprise workflow apps fast

Healthcare

Education

Government

Financial Services

Platform

About Now Platform

Build your own apps

App store

Trust and security

Customers

Case studies

Customer Success Center

Training and certification

User community

Product documentation

Support portal

Explore

About our company

Events and webinars

Insights and research

Calculate your savings

Why ServiceNow

Partner programs

Take me directly to:

Careers Trust Partners Developer Portal Training Locations Asset Management Incident Management

ServiceNow Edge Encryption

Edge Encryption

Before you can reap the benefits of cloud‑based service delivery, you need to be confident your company's data is secure and protected. That's easier said than done in a world where data sovereignty, privacy requirements, expanding compliance regulations, and the growing risk of security breaches are creating concerns over data residing on a public or private cloud.

Our data encryption provides peace of mind by encrypting your data before it goes to the ServiceNow cloud data center. You retain full control of the data encryption keys necessary to encrypt and decrypt your data, so there's never any concern of losing control of your company's most important assets.

Encrypted Data Through Edge Encryption Proxy - What You See

Encrypted Data Through Edge Encryption Proxy - What You See

Encrypted Data Through Edge Encryption Proxy - What You See

Bypassing Edge Encryption Proxy - What We See

Bypassing Edge Encryption Proxy - What We See

What You See —Tokenized Data Through Edge Encryption Proxy

What You See —Tokenized Data Through Edge Encryption Proxy

What We See — Tokenized Data Bypassing Edge Encryption Proxy

What We See — Tokenized Data Bypassing Edge Encryption Proxy

Industry-Best Data Protection

Deliver your ServiceNow cloud‑based enterprise services, with complete confidence in the security of your data. Edge Encryption is an on‑premise proxy server that uses industry standard encryption and tokenization to make specific ServiceNow instance data (fields and attachments) unreadable and unusable to any unauthorized user or application.

Using the integrated ServiceNow Edge Encryption solution, your data is protected while in motion and at rest. Data moving between your data center and your ServiceNow instance passes through the proxy, which is configured to encrypt specific fields and attachments before they reach the instance. Even in the unlikely event of a data breach of the ServiceNow data center, your encrypted data is useless to the attacker.

VIEW THE DEMO

Secure Pattern-specific Content with Tokens

Tokenization masks only specific data patterns within a field while leaving any other data in that field unaffected

No key or algorithm required as tokenization uses a completely random process

Convenient for securing structured data such as credit card or social security numbers

Edge Encryption

Reduce Risks to Sensitive Data

Integrated protection that meets your compliance and governance requirements

Customer retained encryption key administration

Monitoring tools  for status and troubleshooting

Edge Encryption

Mitigate the Risk of Data Leakage

Renders the data useless to the attacker in the unlikely event of a breach

Maintain trusted end‑to‑end protection for data in use, in motion, or at rest

Mass key rotation to ensure past historical records have the same protection as any newly created record

Edge Encryption

Minimize Impact to User Operations

Variable encryption level options to balance security with end‑user operation requirements

Customer‑defined encryption rules

Integrated management with ServiceNow administration tools

Edge Encryption

FEATURED RESOURCES

VIEW MORE RESOURCES

RELATED SOLUTIONS