Before you can reap the benefits of cloud‑based service delivery, you need to be confident your company's data is secure and protected. That's easier said than done in a world where data sovereignty, privacy requirements, expanding compliance regulations, and the growing risk of security breaches are creating concerns over data residing on a public or private cloud.
Our data encryption provides peace of mind by encrypting your data before it goes to the ServiceNow cloud data center. You retain full control of the data encryption keys necessary to encrypt and decrypt your data, so there's never any concern of losing control of your company's most important assets.
Deliver your ServiceNow cloud‑based enterprise services, with complete confidence in the security of your data. Edge Encryption is an on‑premise proxy server that uses industry standard encryption and tokenization to make specific ServiceNow instance data (fields and attachments) unreadable and unusable to any unauthorized user or application.
Using the integrated ServiceNow Edge Encryption solution, your data is protected while in motion and at rest. Data moving between your data center and your ServiceNow instance passes through the proxy, which is configured to encrypt specific fields and attachments before they reach the instance. Even in the unlikely event of a data breach of the ServiceNow data center, your encrypted data is useless to the attacker.
Tokenization masks only specific data patterns within a field while leaving any other data in that field unaffected
No key or algorithm required as tokenization uses a completely random process
Convenient for securing structured data such as credit card or social security numbers
Integrated protection that meets your compliance and governance requirements
Customer retained encryption key administration
Monitoring tools for status and troubleshooting
Renders the data useless to the attacker in the unlikely event of a breach
Maintain trusted end‑to‑end protection for data in use, in motion, or at rest
Mass key rotation to ensure past historical records have the same protection as any newly created record
Variable encryption level options to balance security with end‑user operation requirements
Customer‑defined encryption rules
Integrated management with ServiceNow administration tools