Security Incident created from classic Ui

[Rahulkalra]

Hello Everyone,

I have below requirement:-

 I want to set Source field as “Backend” if security incident is getting raised from classic Ui of servicenow . How to achieve this ?

[kaushal_snow]

@Rahulkalra ,

You can easily set the Source field to Backend by creating a Before Insert Business Rule on your Security Incident table and within it use something like if (!gs.action.getGlideURI().toString().startsWith('api/now/sp')) { current.source = 'Backend'; } to detect that the record is being created via the classic UI rather than Service Portal.......

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[Rahulkalra]

Hello @kaushal_snow ,

I want to create 2 business rules :-

1- For portal created Security incidents in this case source= Portal.

2- For Classic ui created Security incident in this case source= Backend. 

can you please elaborate more about the solution?

[Ankur Bawiskar]

@Rahulkalra 

how and from where are they creating from portal other than classic UI?

is there any record producer?