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2 weeks ago
Hi @Ankur Bawiskar,
I hope you are doing well. I have a question about catalog variables. I created a list collector for available software, and I want all available software to be shown in the available list. When I select multiple records, I want to be able to choose only one software in the selected list. How can I set this up? I already wrote an "onchange" client script, but it isn't working as expected.
Screenshot:
Thanks,
Abbas
Solved! Go to Solution.
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8 hours ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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8 hours ago
Hope my answer helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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2 weeks ago
that's OOTB behavior for list collector.
it allows user to select multiple records at once.
selecting only 1 is not possible.
if you want only 1 to select then why not use reference variable?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
A List Collector allows a user to select more than one value — this is the expected behavior.
If you don’t want multiple selections, it’s better to use a Reference type field instead.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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8 hours ago
Hope my answer helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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2 weeks ago
Hey @Dr Atul G- LNG , @Ankur Bawiskar .
Thank you for your responses. I'm aware of the OOB functionality, but for my scenario, I need this specific process. Could you help me resolve the script issue?
Thanks,
Abbas
