Send an email notification based if a checkbox is selected in a record producer

Abigail · ‎08-26-2022

I want to send an email notification based if a checkbox is selected in a record producer

What are the better options?
Thanks

Allen Andreas · ‎08-26-2022

Hello,

You can use the record producer script field to check if that value is true and if so, fire an event.

Then, on the notification have it trigger passed off the event firing.

Alternatively, you can map that field to your target record (i.e., incident record) and then in the notification setting, on insert, you can add a condition that the field must be true.

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A Kose · ‎12-11-2023

Hi there,

thank you for this direction @Allen Andreas. I do have a follow up question, if I may, how do I set up the content for the email notification to include the selected checkbox, so the approver knows what they are approving. For example, in my situation, for my record producer I have over 20 locations set up as checkboxes. I have set up the approval requests in Flow. Each location requires approval, some locations have the same approver, so I would like to highlight which location they are approving when they receive the approval request notification. They will need to receive a separate approval request for each location. Any direction would be wonderful!