Send Attachment to JIRA issue

Community Alums
Not applicable

‎05-13-2024 09:38 AM

I need to send the attachment from the ServiceNow incident to JIRA Issue. I have searched all over the net if I sent the attachment by converting it into base 64 the response shows as 401 - Bad request. How should I send the attachment and what are parameters i should include in the body JSON?

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Maik Skoddow
Tera Patron
Tera Patron

‎05-13-2024 08:19 PM

Please explain in detail (with screenshots and code excerpts} what you have implemented so far.

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Vishwa Pandya19
Mega Sage

‎05-13-2024 09:32 PM

Hello,

 

You can refer to below discussion.

https://www.servicenow.com/community/now-platform-articles/copy-attachment-jira-spoke-servicenow-to-...

 

I have used it last week itself and it works for me.

If you want to avoid creating a custom field on the attachment table, then in the LOOK UP ATTACHMENT RECORDS you can use the filter "Created on Current Minute or Created on Last Minute".

 

If my answer helps you in any way please mark it as correct or helpful.

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