Send latest attachment in outbound REST API call

[Saquib Mohammed]

My process flow is somewhat like this - 

Step 1 - Create incident task and add attachment (e.g. File 1) to the task

Step 2 - Trigger the process to Send incident task details along with attachment to a third party using outbound REST integration

Step 3 - At a later point in time, add another attachment (e.g. File 2) to the same incident task and update work notes with the attachment details.

Step 4 - Trigger the process to Send the latest attachment with the work notes to the third party using the same outbound REST integration that was used in step 2

My query is related to Step 3. How do I identify which is the latest attachment, In the above example, how do i determine that File 1 was added earlier and File 2 is added now.

[Tony Chatfield1]

Hi, I would follow this process

1/ Trigger task integration
Once task is successfully integrated (normally in the same script)
2/ Immediately check for any existing attachments for the task and then trigger attachment integration(s) for each record.

Then
3/ Using an after insert BR on sys_attachment table, if the table_name is integrated IE 'incident_task' check to see if task record (table_sys_id) is integrated, if yes trigger attachment integration for the current record using details from the integrated task to construct your payload.