Send mail to Delegates
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03-31-2017 01:30 AM
Hi All,
Can anyone create an email notification to delegates when he is added as delegate.
The mail should only contain the fields which are checked(true).
Fields in delegate tables are:
Approval,
Assignment,
CC Notification,
Meeting Invitation.
Thanks,
Subramani
10 REPLIES 10
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07-25-2017 10:41 AM
If the Delegator is on the Caller or ITIL Watchlist, it doesn't appear that the Delegate gets the CC Notifications if they are delegated to receive notifications. Does anyone know if this is true and have a fix?