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How do I use the parenthesis in a url query?

Hi, I'm trying to do url query using the sysparm_query parameter but I need to use the parentheses to group by selection criteria. For example in SQL I would write this: select * from Incident where category = 'a' and (subcategory = 'b' or subcategor...

Hang Lam by Kilo Contributor
  • 2442 Views
  • 2 replies
  • 1 helpfuls

Resolved! Sert string field to minimum characters and numbers only

Hi,I have an onChange Client Script ensuring that minimum eight characters are entered in a string field. It looks like this:function onChange(control, oldValue, newValue, isLoading, isTemplate) {if (isLoading || newValue === '') {return;}var myField...

Thomas G by Tera Guru
  • 2417 Views
  • 16 replies
  • 8 helpfuls

How to call a global Event from scoped application?

Hi all, I am trying to call an event from a scoped application workflow. When I tried creating the event in scoped application itself, I faced the problem of not able to select any global tables, which i require to be GlideRecorded(current) in email ...

Pranshu3 by Tera Expert
  • 4504 Views
  • 2 replies
  • 4 helpfuls

Connecting ServiceNow to Equinix

We have a requirement to integrate ServiceNow instance with Equinix.We have following details from a subscription created in Equinix:Source ID, Equinix incoming queue, Equinix outgoing queue, primary public key and secondary public key.These details ...

Script Include does not change field value

Hi, I have the field u_record_changed on incident table. I have a Business Rule that should change the value of the field u_record_change to True on Update.I have this Script Include: (Even though Im getting the logs Alon1 and Alon2, the field value ...

Alon Grod by Tera Expert
  • 1120 Views
  • 6 replies
  • 3 helpfuls

How to add a Heading In the Dashboard

In Service Operational Workspace I need to Add " My company" in the Marked place in the SOW so My Company will be the 3rd in the Order. and the I need to add Filters to the records .how to do this any idea?

Resolved! Auto add users to Services for outage notifications

I have a portal page that can show system outages, on that page our users can subscribe to a service so that if there is any sort of outage/degradation they will receive an email notification about what is happening. This has always been a manual pro...

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Moedeb by Tera Guru
  • 2965 Views
  • 11 replies
  • 3 helpfuls

Change Management Need to Modify approval Counts

In change management, when it changes the state from Assess  --->   AuthorizeAfter Clicking Request Approval.it requires Atleast 2-approval from a group.normal workflow Any one User can approved it will automatically Moved Authorize State But My Requ...

Resolved! Business rule to remove inactive users from watchlists

Hello experts, please I need your help, I'm creating a BR that removes inactive users from a watchlist, this is what I have and I found out something, if the watchlist has mre than one user, this does not work, this works when there is just a single ...

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Jesus Nava by Tera Guru
  • 1520 Views
  • 5 replies
  • 1 helpfuls