Send notification from record producer

[FaizDev101]

Created a Record producer

Added Variable "Name" as reference for(sys_user)

The requirements is

If a user (ex: Abel tutor) is selected and form is submitted , a notification should be sent to that user that( incident has been created).

How can we implement this?

[Community Alums]

Hi @FaizDev101 ,

 You can use thisthread for your implementation :

https://www.servicenow.com/community/developer-forum/need-to-send-notification-whenever-the-record-p...

[Mayu]

1)create a notification chooes table sc_cat_item_producer .

2)create event on same table .

3)In record producer script section called that event.

gs.eventQueue ('pass event name');

Please mark if it is helpful for you.