05-02-2023 12:42 AM
Created a Record producer
Added Variable "Name" as reference for(sys_user)
The requirements is
If a user (ex: Abel tutor) is selected and form is submitted , a notification should be sent to that user that( incident has been created).
How can we implement this?
05-02-2023 12:45 AM
Hi @FaizDev101 ,
You can use thisthread for your implementation :
https://www.servicenow.com/community/developer-forum/need-to-send-notification-whenever-the-record-p...
05-02-2023 02:13 AM
1)create a notification chooes table sc_cat_item_producer .
2)create event on same table .
3)In record producer script section called that event.
gs.eventQueue ('pass event name');
Please mark if it is helpful for you.
